At Carpet Care Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.carpetcareservices.co.uk (the “Site”), or use our services. By using our Site or services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information: When you book our services or contact us, we may collect personal information such as your name, email address, phone number, and address.

Usage Data: We collect information about how you interact with our Site, including your IP address, browser type, operating system, and browsing activity.

2. How We Use Your Information

To Provide Services: We use your personal information to process bookings, communicate with you, and deliver the services you request.

To Improve Our Services: We may use usage data to analyze and improve the functionality and performance of our Site.

To Communicate: We may send you updates, promotional offers, or service-related information. You can opt out of these communications at any time.

3. How We Share Your Information

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors or customer support tools. These providers are required to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law, or in response to legal requests, such as a court order or subpoena.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

5. Your Rights

Access and Correction: You have the right to access, correct, or update your personal information. To do so, please contact us at Contact@carpetcareservices.co.uk.

Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or contacting us directly.

Data Deletion: You may request the deletion of your personal information. We will process such requests in accordance with applicable laws.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and improve the functionality of our Site. You can manage your cookie preferences through your browser settings.

7. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Contact@carpetcareservices.co.uk